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Complaints

OPEN YOUR MOUTH

Should it occur that you feel we informed you incorrectly or carelessly, or treated you in a wrong way? Then open your mouth! Ask us for an enlightening conversation. Your dentist may then explain why he or she did something a certain way. Together we can find a solution for your complaint.

INFORMATIONPOINT AND COMPLAINTS

If we can't find a solution, you can seek advice by telephone at the Dental Information (TIP). The TIP was created by our professional organization, the KNMT. This also provides a satisfactory solution, you can use the KNMT complaints which we are affiliated with. There are two possibilities, namely mediation and formal complaints, resulting in a statement.